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Safety-Care® Standards and Recommendations Regarding Coronavirus Disease

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Currently, North America is experiencing an epidemic of Coronavirus Disease (COVID-19). This event has potentially significant implications for training of Safety-Care, because the curriculum involves close and sustained physical contact between multiple people in a training.

In crafting a response to the epidemic, we believe that we have an obligation to balance our desire to be as flexible in helping customers against regulatory requirements and the potential for liability in the event of an unfortunate incident that results in legal action. QBS takes the threat of Coronavirus Disease very seriously and is implementing the following standards and recommendations immediately. This situation is evolving. We will continue to monitor the situation and provide further updates if warranted. We reserve the right to make changes at any time.

QBS Training

When we conduct trainings, we have asked hosting agencies to follow U.S. Centers for Disease Control and Prevention (CDC) guidelines on cleaning prior to the training. We will not send a Master Trainer if there is any concern that he or she may have been exposed to COVID-19. We are requesting that anyone with potential exposure or symptoms stay home. We reserve the right to ask anyone with potential exposure or symptoms to leave a training class.

Modifications to Safety-Care Standards

The following modifications are being made, on a temporary basis, to regular Safety-Care compliance and training standards:

1. Certification standards are modified as follows:

– Certified specialists are authorized to make use of Safety-Care skills for 16 months from the first day of the initial training or most recent certification.

– Certified trainers are authorized to teach and make use of Safety-Care skills for 16 months from the first day of the initial training or most recent certification.

– The certification period will be reviewed by QBS on a month to month basis.

– If regulatory or legal standards applicable to the organization require a more frequent recertification cycle, then those standards supersede and take precedence over QBS standards.

– It is expected that any trainer or specialist who is past 1 year from initial training or most recent recertification, and may potentially be called upon to make use of Safety-Care physical skills, receive additional practice and support to assist with maintaining critical Safety-Care skills. That can include small group in-person practice, review of Safety-Care videos, in person demonstration of Safety-Care skills, or other relevant activities. QBS will be announcing the availability of additional resources that can be used to assist in this process.

2. Specialist initial or recertification training may be conducted by presenting the curriculum to a standard size group, demonstrating some or all competencies but not requiring trainees to practice them. After the presentation is done, teaching and practice of competencies may be done 1:1 or in small groups (on the same day or at a later time). In order for a trainee to be certified in a competency, the regular Safety-Care errorless teaching procedure is used and the usual standards for completion of each competency still apply. Role-Plays can also be done 1:1 or in small groups.

3. Specialist initial or recertification training may be conducted by presenting the curriculum remotely. If so, training is conducted live (not recorded). There must be a live two way visual and audio connection between the trainer and each trainee throughout the training. Physical and verbal competencies are demonstrated, but not tested, during the online training. Following online training, teaching and practice of competencies is done in person in 1:1 or in small groups, as described in item 2, above.

4. Agencies that are currently training High Severity 1 or 2 and have not updated to the Advanced Skills Module may continue to do so until further notice.

5. QBS is monitoring the ongoing epidemic. We will provide followup guidance on maintaining certification status for trainers and specialists. At some point, as the epidemic becomes less of an emergency, we expect to transition back to normal training standards. Trainers and specialists who are within 3 months of their regular (1 year) due date will be expected to recertify within a reasonable time frame.

Training Recommendations

When QBS conducts trainings, we have asked hosting agencies to follow U.S. Centers for Disease Control and Prevention (CDC) guidelines on cleaning prior to the training. These guidelines are followed at our own training site. We will not send a master trainer if there is any concern that he or she may have been exposed to Coronavirus Disease. We are requesting that anyone with potential exposure or symptoms stay home. We reserve the right to ask anyone with potential exposure or symptoms to leave a training class.

We have the following recommendations for trainer training of Safety-Care specialists:

1. QBS recommends that all organizations that use Safety-Care monitor and follow guidelines, as applicable, from the United States Centers for Disease Control and Prevention (CDC), the United States Occupational Health and Safety Administration (OSHA), the government of Canada, and national, state, provincial, and local health authorities.

2. In locations where COVID-19 is not currently a declared emergency, we recommend that organizations carefully manage the recertification schedule of specialists and trainers. Early recertification, to the extent that it is possible, may provide a valuable time buffer that keeps staff certified in the safest manner possible.

3. Training spaces and materials should be cleaned and disinfected between trainings following CDC and OSHA guidelines.

4. Trainees and trainers should be screened, prior to participation in training, for symptoms of or exposure to Coronavirus Disease. No one with potential exposure or symptoms should participate in any in person training class.

5. Trainees and trainers should be encouraged to wash hands frequently, especially in between practice of physical procedures, roleplays, or other activities that involve physical contact.

6. Arrange training spaces so that trainees are seated at least 3 feet apart.

7. If available, provide hand sanitizer in training spaces and encourage trainees to use it frequently.

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Safety-Care® Standards and Recommendations Regarding Coronavirus Disease